General Terms
- All prices on Hostnot.com are subject to change without notice.
- Only payment methods listed on the official website are accepted.
- Invoices are generated 7 days before the due date.
- Failure to pay on time may result in service suspension or termination.
- Late payments may attract additional charges.
- Subscriptions can be cancelled anytime; however refunds are not applicable after 7 days.
- By registering, you agree to receive service and promotional emails from Hostnot.com.
- You may unsubscribe from newsletters anytime.
- Free migration is available only for same control panel services.
Fund / Credit Balance
- Funds added to the Hostnot wallet are non-refundable.
- Refunded wallet balance is non-withdrawable.
- Wallet balance can only be used to purchase Hostnot services.
- Wallet credits are not transferable between accounts.
Refund Policy
- Refunds are processed strictly as per our official Refund Policy.
- Domain registrations, renewals, setup fees, and wallet top-ups are non-refundable.
- No refunds will be issued for violations of our policies.
Domain Registration / Renewal / Transfer
- Clients must provide accurate and complete information during registration.
- Hostnot is not responsible for errors caused by incorrect client details.
- Clients must verify successful registration or renewal of their domains.
- Any issue must be reported within 7 working days.
- For .IN domains, mandatory KYC is required.
- Trademark, copyrighted, or adult-related domains are strictly prohibited.
Backups & Recovery
- Free backups are provided as a complimentary service on a best-effort basis.
- Automated backups are taken daily or weekly with a maximum of 4 retentions.
- Accounts exceeding 10GB disk usage or 100,000 inodes are excluded.
- No backups are available for suspended services.
- Customers must always maintain their own independent backups.
Disk Space Usage Policy
- At least 90% of your files must be part of active website content.
- Hosting or downloading movies, music, software, or downloads is strictly prohibited.
- Bulk compressed files are not allowed for storage or sharing.
- The .trash folder is not intended for long-term storage.
Adult Content Policy
Pornographic, nude, or sexually explicit content is strictly prohibited on all Hostnot hosting plans.
Zero Tolerance Spam Policy
- Sending bulk or unsolicited emails is strictly forbidden.
- Each cPanel account is limited to 100 emails per day.
- Use of safe lists or double opt-in will still be treated as spam if abused.
- Spamming will lead to immediate account termination.
Prohibited Content
- Torrents, proxy scripts, hacking tools, exploits, malware
- Illegal activities, phishing websites, warez content
- Video/music streaming on shared or reseller hosting
- Background processes & abusive automation
- IP scanners and network abuse tools
Data Responsibility & Security
- Customers are fully responsible for their website security.
- Hostnot.com is not liable for hacking, malware, or data loss.
- All scripts, plugins, and software must be kept up-to-date.
- Using hosting space purely for backups is strictly prohibited.
Reactivation Fee
If a service is suspended due to malware, phishing, spam, or prohibited content, a reactivation fee of ₹3000 INR will be charged. No waiver applies.
Changes to These Terms
Hostnot.com may modify these Terms & Conditions at any time. Continued usage means acceptance of the updated terms.